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Fleet KPIs: the ten that survive a real meeting

A dashboard with twenty indicators never gets reviewed. These ten fit on one page, answer questions somebody will actually ask, and can be computed from data you already have.

· 6 min read · Costs

The ten indicators

IndicatorHow it is computedDecision it triggers
Fleet availabilityOperational vehicles over totalHow many routes you can commit to
Cost per kilometerPeriod costs over kilometersPricing and vehicle retirement
Maintenance plan complianceIntervals done on time over scheduledWhether the plan is live or paper
Corrective share of maintenanceCorrective cost over total costWhether preventive work is paying off
Vehicle days out of serviceSum of days unavailableReal impact on capacity
Overdue documentsExpired documents not renewedExposure to fines and impoundment
Fines per hundred thousand kilometersFines over kilometers drivenWhere to focus driver training
Early payment discount capturedFines paid at discount over totalHow fast you find out
Pre-trip inspection complianceInspections done over departuresQuality of your audit evidence
Driver turnoverDepartures over average headcountHidden cost of training and crashes

Three almost nobody measures and should

Early payment discount captured is the best thermometer for the speed of your information. Below fifty percent, you do not have a driver problem, you have an awareness problem.

Pre-trip inspection compliance, read as inspections completed over actual departures, measures something that is worth more in an audit than any document.

And vehicle days out of service, which almost no mid-size fleet records rigorously, even though it is the cost that hurts most and never shows up on an invoice.

How to build the dashboard without drowning

  1. Start with four, not ten

    Availability, cost per kilometer, maintenance plan compliance and overdue documents. Those four already carry a full monthly meeting.

  2. Define the source of every number

    Where it comes from, who updates it and how often. An indicator whose source nobody remembers stops being trusted by month two.

  3. Set thresholds before looking at results

    Setting the threshold after seeing the data is the most common way to guarantee no number ever triggers an action.

  4. Review monthly, not daily

    Except availability and expirations, which are operational, the rest are management indicators and should be read with a month of perspective.

Frequently asked questions

What is the most important fleet KPI?

It depends on the business, but if you must pick one, availability: it measures how much capacity you can actually commit, which is where revenue comes from.

How often should indicators be reviewed?

Operational ones such as expirations and availability, daily and automatically. Management ones, once a month in a meeting that produces decisions, not in a report nobody opens.

Can they be computed without software?

Yes, with a disciplined spreadsheet. The limit is not the arithmetic but the capture: without reliable odometer readings and maintenance records, half of these cannot be built.

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Fleet KPIs: the ten that are worth tracking · Ruvi